Effective date: 01 January 2025
Last updated: 15 October 2026
Rue Manjano (“Rue Manjano,” “we,” “us” or “our”) respects your privacy and the work involved in creating useful communications resources. This policy explains how we handle personal information when you visit our website, contact us, complete a survey or use a free tool, or request a download. It also explains the terms for using our website content and resources.
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Who we are
The organisation responsible for personal information collected through this website is:
Rue Manjano
c/o Jujubean Creatives
Address: Nairobi, Kenya
Email: jujubeancreatives@live.com
Website: http://www.jujubean.me
Where applicable, Rue Manjano acts as the data controller for the personal information described in this policy. If we process personal information on behalf of a client, our client may be the controller and our role will be set out in our agreement with them.
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Information we collect
Depending on how you use the website, we may collect:
- Contact and enquiry information:your name, work email, organisation, role and the information you include in a message or service enquiry.
- Survey and free-tool responses: answers you provide about your organisation, audiences, communications practices, needs or priorities.
- Download information: details you provide when requesting a resource, such as your name and email address.
- Newsletter preferences: your email address, subscription status and records of consent or unsubscribe requests.
- Technical information: information such as your IP address, browser and device details, pages visited and interactions with the website. This may be collected through server logs, cookies or similar technologies, depending on your choices and our settings.
- Professional information: details you choose to share when discussing a potential or current project.
Please do not include sensitive personal information or confidential information about individuals in survey answers or enquiry forms unless we specifically ask for it and explain why.
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How we use information
We may use personal information to:
- respond to questions, enquiries and requests;
- provide a requested download, tool or service;
- administer surveys, understand responses and improve our resources and services;
- send newsletters or updates where you have chosen to receive them;
- maintain, secure and improve the website;
- understand general website use and resource engagement;
- keep appropriate business, consent and correspondence records; and
- meet legal obligations or establish, exercise or defend legal claims.
Where the GDPR applies, we will identify and rely on an appropriate lawful basis for each purpose. Depending on the circumstances, this may be your consent, steps taken at your request before entering a contract, our legitimate interests, or a legal obligation. Where we rely on legitimate interests, we consider the potential effects on your rights and interests.
Requesting a download or completing a survey does not automatically subscribe you to marketing. If you choose to receive updates, you can unsubscribe at any time using the link in the message or by contacting us.
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Surveys and free tools
Some Manjano Path surveys or tools may let you respond without entering your name or contact details. If a survey does not ask for identifying details, we will treat responses as anonymous only when we have no reasonable way to connect them to you. A survey platform may still collect technical information, such as an IP address, depending on its settings.
If you provide contact details or information that identifies you or another person, your response may be personal information. We may review responses individually to provide a requested follow-up, or analyse them in aggregate to understand common needs and improve our tools. We will explain any additional use at the point of collection.
Where practicable, we will avoid collecting information that is not needed for the stated purpose. Please do not submit identifiable information about programme participants, clients, colleagues or community members unless you have authority to share it.
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Downloads and email updates
We may offer guides, checklists, templates or other resources for download. If we ask for contact information to deliver a resource, we will use it to fulfil that request and for related administration. We will ask separately before adding you to a mailing list.
You can opt out of marketing at any time. Unsubscribing will not affect messages needed to fulfil a request you have already made or to respond to an enquiry.
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Cookies and similar technologies
The website may use essential technologies needed for its operation and, where enabled, analytics or other cookies. Where consent is legally required, we will ask for it before using nonessential cookies or similar technologies. You can also manage cookies through your browser settings, though disabling some cookies may affect website features. Cookie Policy.
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Who we share information with
We do not sell personal information. We may share it with service providers that help us operate the website, send email, host forms or surveys, provide analytics, store files, or manage enquiries. These providers may process information on our instructions and under appropriate contractual arrangements.
We may also disclose information where required by law, to protect rights or safety, or as part of a business transfer. If a project requires us to share information with a client or partner, we will explain this when collecting the information or in the relevant project agreement.
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International transfers
Some of our service providers may process or store information in countries outside your own. Where applicable data protection law restricts an international transfer, we will use a permitted transfer mechanism and safeguards, or another lawful transfer route.
You can contact us at jujubeancreatives@live.com for information about the safeguards relevant to a particular transfer.
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How long we keep information
We keep personal information only for as long as reasonably needed for the purposes explained in this policy, including legal, accounting, security and reporting requirements. Retention periods depend on the type of information and why we collected it.
When information is no longer needed, we will delete it, anonymise it or securely retain it where a legal obligation requires this.
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Your privacy rights
Depending on where you live and which laws apply, you may have the right to:
- request access to personal information we hold about you;
- ask us to correct inaccurate or incomplete information;
- ask us to delete information or restrict how we use it;
- object to certain processing, including some direct marketing;
- withdraw consent where processing is based on consent;
- receive certain information in a portable format; and
- complain to your local data protection authority.
Kenyan data protection law also provides rights that include being informed about the use of personal data, access, objection, correction and deletion of false or misleading information.
To exercise a right, contact us at jujubeancreatives@live.com. We may need to verify your identity and may be unable to fulfil a request where an applicable legal exception applies. You can unsubscribe from marketing at any time.
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Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, alteration or disclosure. No website or method of transmission can be guaranteed to be completely secure.
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Children
This website and its resources are intended for professional and organisational audiences, not children. We do not knowingly collect personal information directly from children through the website. If you believe a child has provided us with personal information, contact us so we can review and take appropriate action.
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Third-party websites
Our website may link to external websites, tools or services. Their privacy practices and content are controlled by their respective providers. Please review their policies before submitting personal information to them.
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Changes to this policy
We may update this policy when our services, website or legal obligations change. We will publish the updated version here and revise the “Last updated” date. Where required, we will provide additional notice or seek consent.
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Copyright and use of Rue Manjano resources
Unless a resource states otherwise, Rue Manjano retains copyright and other intellectual property rights in the original text, frameworks, graphics, templates, surveys, worksheets, downloads and tools published on this website. A resource being free to access or download does not place it in the public domain or transfer ownership to you.
Subject to any third-party rights or licence notices included with a resource, we grant you a limited, nonexclusive, revocable licence to:
- download and use a resource for your personal learning or your organisation’s internal, noncommercial work;
- print copies for that internal use; and
- share a link to the original Rue Manjano resource.
You may not, without our prior written permission:
- sell, sublicense, publish or distribute a resource as a standalone product;
- republish a resource or substantial parts of it on another website, platform or publication;
- remove copyright notices, branding or attribution;
- modify or adapt a resource and present it as Rue Manjano’s work;
- incorporate a resource into a paid course, product, toolkit or consultancy deliverable; or
- use a resource, framework or tool to provide commercial services to others.
If you want to reproduce, adapt, translate, redistribute or use a resource commercially, contact us at jujubeancreatives@live.com We may grant permission under a separate written licence.
Any copyright notice or licence attached to third-party material remains in force and takes precedence for that material. Nothing in this section limits rights that cannot be restricted under applicable law.
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Website use and general information
You may use this website and its resources only for lawful purposes. You must not interfere with the website’s operation, attempt unauthorised access, or use it to transmit malicious code or unlawful material.
Website content is provided for general information and learning. It is not legal, financial, safeguarding, security or other professional advice, and it may not reflect the requirements of your particular organisation or location. You are responsible for assessing whether and how to apply it.
We aim to keep the website and resources useful and accurate, but we do not guarantee that all information will be complete, current, available or suitable for every purpose. To the extent permitted by law, Rue Manjano is not liable for loss arising from reliance on general website content or temporary website unavailability. Nothing in these terms limits liability that cannot legally be limited.
Contact
For questions about privacy, surveys or your personal information, as well as for permission to re-use, derive or adapt Rue Manjano content, contact us:
